UKKO Light Entrepreneur
UKKO Entrepreneur
UKKO Light Entrepreneur
UKKO Entrepreneur
UKKO Entrepreneur's monthly service fees are charged in 30-day periods to the card you add to our service. Our payment operator is Stripe.
Please note that with the revised legislation, when adding a card, your account provider may ask you for strong authentication. They may also request strong authentication from time to time when we are charging the automatic monthly payment. Unfortunately, this cannot be affected in any way by UKKO Entrepreneur. More information about the change in the law can be found here.
Below we have listed some of the most common questions regarding service fees.
What payment methods are available?
Currently, service fees can be paid by credit or debit card. Stripe acts as the payment operator. You can add and update card information in the service settings.
When are service fees charged?
Service fees are always charged at the beginning of the 30-day period. Your subscription period begins on the date of your registration.
How is the sum of my service fee formed?
The monthly fee is based on our current price list.
The service fee is also affected by the additional paid services you choose:
- Abroad invoicing 10€ + VAT/ month
- UKKO Assurance 20 € + VAT/ month
Why was I charged twice for a service fee?
We recommend that you first check the period for which these charges are and also the receipt number. You can check this on the UKKO service on the Expenses page, where you will find entries and receipts for service fees. By clicking on the service fee, you will see a document detailing the period to which the fee applies.
Sometimes it may have happened that the payment did not go through on the first attempt (for example, the account provider requires strong authentication for automatic payment or the payment card has expired) and as a result the charge has been made at a later time and two service charges for two different periods may have been charged in the same month.
If you find that a payment has been incorrectly charged twice for the same period, please contact our customer service, as this may be a technical error, in which case, of course, we will reimburse you for any incorrect charges.