All receipts you add will be reviewed by our team before they appear in the bookkeeping records. We check that the receipt you added complies with the Accounting Act and contains all the necessary information.
If your receipt requires further action, you will receive a message from us in your email, and you can see the receipt requiring further action in the Notifications section of our service.
Added receipt requires further action
If we notice that your expense entry is missing necessary information, the receipt will appear in the system's Notifications section. You can see the reason for rejection by clicking on the icon.
Add the requested additional information in the Description field. If we have requested a new receipt, add it via the Upload File section.
Once you have added the information or a new receipt, click "Save," and the receipt will be reprocessed and approved by our team.
If we have asked you to add a new receipt, you can delete the old receipt by clicking the trash can icon.
Approved receipts can no longer be edited directly in the service. If you want to edit an already approved expense, please contact our customer service.